Does anyone ever read the FAQs? Well, I don’t, but I receive so many questions, and during my travels across the sidewalks and in public transport I learned that people have different opinions about everything. So this is for you, from me. Because you are different. And I welcome that.
Here are the FAQs:
Is ATPITW forced to close? What is the current situation? You can read all about this in the Blog, and I also have to ask you to donate at Gofundme. On top of that the ATPITW Fan Club is just about to be launched! - Like so many other small businesses ATPITW is forced to tap into new sources of income, but I believe that with the power of the Fan Club it will be possible to create far more than just a new source of income, but a fantastic way to give something back: your monthly contributions will A) ensure the survival of ATPITW, B) enable us to finally organize all kinds of (online and local) events, and C) create a gateway where like-minded can discover, connect, and engage!
Do you have a newsletter? Yes! There is the weekly newsletter, which I usually send Saturdays. Everything back and new in stock is listed there. - Just scroll to the bottom here to sign up for your weekly fix. And on instagram I make daily posts, when new titles and re-stock arrives!
Do you have a Discord? Yes! All The Problems In Discord is live since March 2026. It’s public and intended to be a gateway to all things All The Problems In This World, and beyond. To meet like-minded, to discover and to engage! Our goal is to establish a culture that welcomes everyone to participate and to create. Instead of expecting things to be perfect, we work towards it. - I have learnt that from RPGs really. Starting level 1 and workings towards level 10 is imo much more fun than starting at level 10 already. - And it should not be about what we have or haven’t done, or think we can do, but what we WANT TO DO. So I am rather talking about a mindset that I would like to establish as part of this particular Discord's culture. Or in other words: "With Heart and Imagination against all the Problems in this World!"
Do you ship international? Yes, worldwide in fact! When you check out in the webshop the country is automatically set to Germany, but it’s a drop down menu, and you can easily scroll up and down to find your land of dreams. (Currently no shipping to the US of A. Guess why! But we’re working on it.)
Do you have title X? You’ll find all the titles available here in the webshop (the Search Engine will propably be of great service!), unless the title you’re looking for is currently sold out. If a sold out title has already been re-ordered it is listed in the Coming Soon! section. I try to keep it as up to date as possible. If you still can’t find the title please send an email to info@alltheproblemsinthisworld.com including the ISBN or a link.
When do you ship my order? Orders are being shipped twice a week, if possible. But this is a one man operation, with one assistant working part time. Please, allow up to two weeks, before contacting us. Once you order has been shipped you will receive a confirmation email. - Please understand that this is a small business, and I have a family. I love my work, but sometimes it’s just impossible to have orders shipped within a week due to several challenges coming up at work or at home.
Where is my parcel? In the check-out you can choose between regular and tracked shipping. Regular shipping is cheaper, but there is no way to track your order once it has been handed over to DHL, and with no tracking you will not be notified when your shipment was delivered (wherever)! - Some parcels just arrive very late, others are being returned, and sometimes the note the courier left on the door got lost. Try and check all your neighbours and your local DHL shop! Also check the address you left. Some customers forget to write their house number, and the parcel get’s returned, because the courier doesn’t have the time, nor is allowed by their employer to use extra time to search for your address. In fact couriers always rotate to avoid them associating with the neighbourhood, because that would lead to small talk, and the big companies don’t want their employees to have a good time, but to work. Anyhow, if you want to be on the safe side consider spending some of your pocket money for tracked shipping, and keep tracking it, because again: sometimes the note the courier left on your door gets lost and your parcel get’s returned.
If you still have questions feel free to shoot an email to orders@alltheproblemsinthisworld.com.
Can I collect orders? Yes, you can! For your first order you chose shipping, and for each following order you choose “Store Pick-Up” in the check out. After you made your final order send an email to orders@alltheproblemsinthisworld.com, and ask for the total for shipping. If it’s heavier than what you paid initially for shipping I will tell you the difference.
Can I pick-up online orders from the store to safe shipping costs? Yes, you can darling! Just choose “Store Pick-Up” in the check-out, instead of shipping, and collect your order once you’re in the area. This way you can also collect several orders, and pick them up at once!
Can you put aside X for me, and I pay later? No, I can not, and let me tell you why: As much as I want to help in each single case, looking at the sheer amount of requests I get, it’s too much logistics and communication involved. Second, and that weights even more: the feelings I get when looking at my wallet and looking at the storage cause a great amount of stress, and my therapist tells me to avoid that, because I am very sensitive. - As a small business (and a Ferengi at heart) I rely on direct cash flow, otherwise I can’t pay bills. But I do offer a solution we both profit from: sign up for the weekly newsletter, and once it’s available order “Store Pick-Up” online, instead of shipping, and collect your order once you’re in the area. This way your purchase waits safe and sound in the storage for you, and I can buy all the good medicine for my many sick children, that also need new clothes.
Where is my PDF? There is many different ways publishers and creators forward their PDFs and I retail many different publishers and creators, which means that the process for me to forward them to you is quite time consuming (unless they are printed out and come directly with the title you ordered, or you can download them directly from the publishers website). - PDFs are great for you, but as a retailer it’s not really the fun part of this business. Please, email info@alltheproblemsinthisworld.com and I will forward your PDF!
Are you interested to sell the comic I made? ATPITW focuses on imported English language publications, with the idea to make exciting publications from overseas and from outside Germany available in Berlin, and to order from inside the EU! So, if you’re from Berlin, or Germany you just don’t fit into this category. Instead you might want to try one of the several other local comic stores, or sell your product at one of the comic/zine festivals like Bilderberg Konferenz, Hungry Eyes, Zine Fest, or Comic Invasion. That said, exceptions prove the rule…
Do you do workshops and events? When I opened the store it was one of my main goals to get people together, and to become a place not only to browse, but also to meet up. Unfortunately because of the limited space of the store, and the limited time I have due to being a father of two I could only afford to organize the bi-annual Unlimited Dungeon Fest, flea markets, and selected art shows until now! - At All The Problems In Discord you can learn more about future online and local events from TTRPG jams to drawing classes, concerts, and more! You are also invited to connect there with likeminded to organize events yourself, or in collaboration with the ATPITW Fan Club! In any way we are happy to assist to make community happen!
I am looking for people to play D&D or some obscure rpg with. Do you know anybody who might be interested? Again All The Problems In Discord is the place to go, or you can check the Volkssolidarität discord server to connect with dozens of rpg-geeks who speak and play English, and who meet on a regular basis in a public place in Berlin-Mitte.
Do you buy second hand? That depends. Comics: only English language, indie, small press or self-published. Roleplaying Games: only English language, indie, small press or self-published, but if you have a first edition D&D box you’re welcome to get in touch, and we can arrange sth. Fantasy Music: I am happy to read your email. Just don’t expect a retailer to buy for prices people put up on Discogs. I am not buying your records for myself, but in order to re-sell them to grow the store, in order to create a destination for weirdos like us in a world like the one out there. So you need to decide if you want to support the store, and the person who will be happy to buy it from a fair price from me. In this case: get in touch!